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Troubleshooting

  • How do I reset my earbuds?
  • My Freedom 2 buds keep turning off or my music device keeps stopping after I connect. What do I do?
  • The person I'm talking to complains of a lot of background noise, how can I minimize this?
  • The sound cuts in and out, drops out, or cuts out intermittently. What do I do?
  • Why can't I pair my buds to another Bluetooth device?
  • Can I replace my Jaybird Freedom 2 charging clip?
  • How do I reset my buds?
  • In the box
  • My Freedom buds keep turning off or my music device keeps stopping after I connect. What do I do?
  • The person I'm talking to complains of a lot of background noise, how can I minimize this?
  • Why can't I pair my buds to another Bluetooth device?
  • The sound cuts in and out, drops out, or cuts out intermittently. What do I do?
  • Can I replace an individual Jaybird Run earbud?
  • How do I reset my Jaybird Run earbuds?
  • I'm having difficulty upgrading my Jaybird Run. I need some help.
  • I've updated the firmware and I'm still having connectivity issues. What should I do?
  • My Jaybird Run buds will not turn on or charge, what can I do?
  • My Jaybird Run earbuds are not working correctly. What should I do?
  • Why is my Jaybird Run charging case not closing?
  • My right Jaybird bud plays music and my left bud says connect other ear bud when I press the button, what do I do?
  • How do I reset my Jaybird Tarah Pro earbuds?
  • I've updated my Jaybird Tarah Pro earbuds and I'm still having connectivity issues. What should I do?
  • I'm having difficulty updating my Jaybird Tarah. I need some help
  • My Jaybird Tarah Pro earbuds keep turning off or my audio device keeps stopping after I connect. What do I do?
  • The person I'm talking to complains of a lot of background noise, how can I minimize this?
  • The sound cuts in and out, drops out, or cuts out intermittently. What do I do?
  • Why can't I pair my earbuds to another Bluetooth® device?
  • Why do my Jaybird Tarah Pro earbuds keep connecting to another device?
  • Why is the volume of my earbuds either too loud or too soft?
  • How do I reset my earbuds?
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