Jaybird Freedom Sprint Not Charging

S’abonner

JImmy LaBrun

• 04 mai 2020 13:30

Just like many others have posted, my headphones will no longer charge. A few red lights flash and then nothing. I tried resetting them and that doesn't help. Are these still under warranty? Can they be replaced? Looking for options. 

0

• Commentaire officiel

  

  Logi_Bruce

  • 03 juin 2020 18:57

  Hello Jimmy,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  Please follow these recommendations if you haven't already done so:
  
  - Try a different power source/charger
  - Computers are the best and safest method, as is anything 1 AMP or less.
  - Car chargers produce a much greater power supply and should be avoided.
  - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
  - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
  - Avoid charging your headphones after exposure to sweat.
  - Make sure charging port/cradle is clear of any debris.

  As for warranty, we will have to check. In the meantime, please try the aforementioned things. 

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.