Jaybird Freedom Sprint wireless earbuds will not charge

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Stacy5731

• 10 mars 2019 21:26

My Jaybird Freedom Sprint wireless earbuds will not charge. I have tried several different charging cords that will charge other devices. Occasionally it will flash red once or twice but will not charge. Can you help with this issue?

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  Logi_Bruce

  • 6 septembre 2019 21:59

  Hi Craig,
  
  Thank you for reaching out. This definitely shouldn't be happening, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Logi_Bruce

  • 12 mars 2019 13:39

  Hello Stacy5731,

   

  I am sorry to hear that your Jaybird Freedom Sprint will not charge. This is not the quality we're expecting from our product.

   

  I've sent you an email with details on how we will proceed with this one.

   

  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

   

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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  Chris Shrewsbury

  • 30 juin 2019 18:19

  Jaybird_Bruce - 
  
  I too have owned my Jaybird Sports for less than two years and have loved them, however they will no longer hold a charge. 
  
  As an avid marathoner, they are my go to running headphones.
  
  PLEASE HELP. 
  
  Thank you, 
  
  Chris

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  CRAIG EMERSON

  • 5 septembre 2019 11:15

  I also have freedom spirit. Same thing. Out of the blue stopped working.any tips

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