I recently purchased a new iPad and now I can't get my headphones to connect. I can connect to my iPhone without a problem.... Is this Apple trying to make me use Apple headphones? Any suggestions?

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1 commentaire

  • Engelbert

    Hi GQ267913,

     

    Let me help you get your Jaybird headset paired to your new iPad device. First, make sure to check the all necessary updates are installed to the iOS device. Then, perform a factory reset on the Jaybird headset before pairing/syncing it.

     

    Follow the steps below for the factory reset intended for your Jaybird model.

     

    • Bluebuds X and Jaybird X2

     

    1. Turn headphones off.

    2. Put in Pairing mode by holding the middle button for 6-8 seconds until it says "Searching for your Music Device" and wait for the headset to flash red and green. 

    3. Do a reset by holding both volume buttons down 6-8 seconds and wait for the headset to flash orange 3 times. 

    4. Delete or "Forget" the headset profile from the Bluetooth list of the mobile device. 

    5. Put headphones back into pairing mode and connect them to your device. 

    6. Test the headset afterwards.

     

    • Jaybird Freedom and Jaybird X3

     

    1. Turn headphones off.

    2. Put headphones into Pairing mode by holding the middle button for 6-8 seconds until it says "Searching for your Music Device" and the headphones to flash red and green.

    3. Once in Pairing Mode, push the middle button twice and wait for the lights to flash red and turn off. 

    4. Delete or "Forget" the headset profile from the Bluetooth list of the mobile device. 

    5. Put headphones back into pairing mode and connect them to your device. 

    6. Test the headset afterwards.

     

    Feel free to post back for the results or additional information.

     

    Warm regards,

    Jaybird_Egie

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