My earphones are not charging anymore... I´m currently living in Brazil, and the warranty period is over.. bought it last year. Is there something I can do to recover my earphones?

S’abonner

vitorio.c.j

• 8 novembre 2016 18:32

Please help. my email is vitorio.c.j@gmail.com

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  bbrac

  • 8 novembre 2016 19:08

  HI,

   

  Have you tried other power sources and cables? Are you also getting any LED lights when plugged into a power source?

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  vitorio.c.j

  • 9 novembre 2016 00:16

  Thanks for getting back. 

  I haven't tried other power sources, however, I do get a read light when I plug into my computer

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  vitorio.c.j

  • 9 novembre 2016 00:17

  red light**

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  bbrac

  • 9 novembre 2016 15:32

  Okay, lets try another power source to see if that could be the issue. 

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  vitorio.c.j

  • 9 novembre 2016 15:40

  By the way, last night I left it charging for the whole night using an USB charger. I only works when it's connected. As soon as i take it out of the power source, it turns off. It may be the battery.

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  bbrac

  • 9 novembre 2016 20:50

  Okay, I created you a case and sent you some info. Please respond to that email for further communication. 

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