Reconnect to iPad Pro.

ZPilot

6 décembre 2017 02:32

I can pair with my iPad pro, but once I disconnect it won't reconnect. The only way to connect again is to tell the iPad to forget device and repair.

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respa

11 décembre 2017 22:17
Hi ZPilot,

Thank you for posting here in support community. I am sorry to hear that you're having issues with the Freedom sprint. I'll be glad to help you out with your concern.

Please try to perform factory reset that will help to resolve the issue.

1. Turn OFF the headset and plug it to a power source.
2. Hold the power and volume up buttons at the same time for 8 seconds.
3. Once the headset turns ON, unplug it from the power and source, turn it OFF by holding down the power button for 8 seconds then charge it normally for 2.5 hours.

Feel free to post back in the event that you need further assistance.

You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

Best Regards,
Jaybird_Axel
Jaybird Customer Experience
#PowerYourPassion
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ZPilot

26 décembre 2017 17:59
This worked. Thank you very much!
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