Charging

S’abonner

BA095387

• 5 juillet 2017 06:17

I've owned my Jaybird Freedom sprint sonce 2012, never had any issues until now. When I plug my jaybird to the charge, the Red LED dimly lights up and then turns off. I don't think the battery is holding charge anymore. Please help.

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  Engelbert

  • 6 juillet 2017 14:59

  Hi BA068387,

   

  I'm sorry to hear that your Freedom Sprint will not charge. We can confirm that the issue is hardware related specifically with the battery. I recommend that you contact our support team for further assistance. You can reach them via chat, email or phone at https://jaybirdsport.com/en-us/support.html#contact

   

  Feel free to post back if you need additional assistance.

   

  Warm regards,

  Jaybird_Egie

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