Bruce

  • Total activity 15032
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Activity overview

Latest activity by Bruce
  • Bruce commented,

    Official comment

    Hi Gaellin,Thank you for reaching out. I'll be happy to help you with this one.You can provide a screenshot of app battery usage measurements. Please note that the Jaybird App sits on the backgroun...

  • Bruce commented,

    Official comment

    Hi Alexis, This definitely shouldn't be happening but I appreciate you reaching out.I'd like to learn more about your concern. Do you get any errors when attempting to pair? You mentioned that it w...

  • Bruce commented,

    Official comment

    Hi sairishikesh, Thank you for reaching out. This definitely shouldn't be happening, let me help you.Please check your buds are clean and free of debris.Here is a list of steps for the Factory Rese...

  • Bruce commented,

    Official comment

    Hi Dave6992,Thank you for reaching out. This definitely shouldn't be happening, let me help you.I've sent you an email with details on how we will proceed with this one.The easiest way to contact u...

  • Bruce commented,

    Official comment

    Hello Atra, Sorry to hear that the sound is unbalanced. I listed some of the things I'd like you to try:-Check the buds if they're clean and free from debris-Make sure both buds fit securely. In so...

  • Bruce commented,

    Official comment

    Hi Christopher, This definitely shouldn't be happening but I appreciate you reaching out.I'd like to learn more about your concern. You mentioned you have the correct settings, can you provide more...

  • Bruce commented,

    Official comment

    Hi Michael,Thank you for reaching out. This definitely shouldn't be happening, let me help you.I've sent you an email with details on how we will proceed with this one.The easiest way to contact us...

  • Bruce commented,

    Official comment

    Hello Rene, Thank you for reaching out. I'll be happy to help you with this one. When the earbuds are snapped together they disconnect from your audio device and re-connect when you pull the earbud...

  • Bruce commented,

    Official comment

    Hi Patricia,Thank you for reaching out. This definitely shouldn't be happening, let me help you.I've sent you an email with details on how we will proceed with this one.The easiest way to contact u...

  • Bruce commented,

    Official comment

    Hi Beansprout,Thank you for reaching out with regard to your concern, let me help you.I've sent you an email with details on how we will proceed with this one.The easiest way to contact us from her...