Right earbud won't charge - Case won't hard reset
Hi,
My right earbud won't charge anymore.
I tried several times to charge it and while the case is fully charged, left earbud is fully charged, the right one says battery is 10% then that battery is low and turns off.
I cleaned the earbud and case connectors, did a soft reset. Didn't work.
Tried a hard-reset and found out that step 2 "Press and hold the case button until the case LED starts blinking white" wouldn't work for me either ... The led never starts blinking, regardless of how long I hold the button.
Not sure if these problems come come from the earbud or case or both but definitely not acceptable for a $180 product less than 10 months old.
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