Jaybird Freedom earbud not working

Hello!

All of a sudden my left earbud stopped working. There has been no damage and the earbud worked just fine moments ago. I've ensured the firmware is fully updated and tried the factory reset with no resolution. I also made sure the firmware is up to date. Please tell me there is some magic you can do to get them working again. I have tiny ear canals and the Freedoms were a godsend, but you don't make them anymore so I can't buy a replacement pair if they can't be fixed. :( All of the current versions of Jaybird are either too big or only come with fins (also can't use). Please, please help. Thanks!