Jaybird Tarah Pro - Does Not Charge

I've attempted to charge my Jaybird Tarah Pros multiple times, and it does not charge. I've attempted it on laptop USB ports, and multiple other USB ports on 2 different Desktop computers. I turned the headphones on while charging and connected them to my phone via the Jaybird App. I confirmed they are on the latest firmware, and went as far as doing a factory reset.

Additional testing shows they are "charging" in the Jaybird App, but immediately after removing them from the charger, they say "Battery Low. Please charge".

I submitted a ticket already and have received no response. These headphones are barely a month old, and are already dead.