Right Earbud stopped working!
My right earbud stopped playing sound. I have had these earbuds for less than a year with no problems. Then out of no where my right earbud stopped working. Both earbuds connects fine and the button on the right earbud also works to turn on the ear buds and play and pause music, but no sound comes out of the earbud. Occasionally, I might hear about one or two seconds of sound, but then it just goes away. I have already tried the factory reset and all of the other suggestions given to people on this forum, there was no change. The app indicates that both earbuds are fully charged, whenever I charge them.
I really have enjoyed using these headphones and I would love to get this issues fixed. Can some one please help me address the issues?
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Not sure if it will help everyone but I turned auto-off "off" and left my buds out of the case overnight so they would drain completely. I then went into all of my devices and deleted or forgot my Jaybirds in the Bluetooth settings. I put both buds into the case with the case plugged into my computer for power. Once they were fully charged I did a factory reset and re-paired to my devices. This fixed it for me and my earbuds are back to working as usual.
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Unfortunately that is not the problem that the majority of us on here are facing with our buds not playing sound. I have addressed any settings in the app that might affect the bud. I can see the battery on the bud and verified that it is charging. I can even play / pause and change the volume with the controls on the bud that isn't playing music (the other one plays fine). I can change these functions from the app, but that doesn't allow the bud to play sound. It is indeed connected, and charged. There are no physical obstructions of water or some other material in the device keeping it from playing.
It seems like it is software related by the nature of so many people on here having the same problem all of a sudden.
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