X3 Speaker Cap Came Off

Lucas

• July 15, 2020 17:49

I was taking off the foam tips on my X3s to replace them, and the left earbud speaker cap came off. It doesn't sound right anymore and the cap doesn't seem like it will stay on. I've had them 1.5 years now. Is there anything that can be done, or am I looking elsewhere for a replacement?

0

• Official comment

  

  Bruce B.

  • July 16, 2020 01:26

  Hi Lucas,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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