Cannot get my left earbud to pair with my right earbud


1 comment

  • Official comment
    Bruce B.

    Hi Isaac,

    Welcome to the Support Community. I'll be happy to help you out on this one.

    Please follow these steps to pair your bud:

    1. Make sure your earbuds are off.
    2. Press and hold the right multifunction button for 6 seconds until you see the LED flashing green. When the LED flashes green, the earbud is in pairing mode.
    3. A voice prompt will say “Go to Bluetooth settings and select Jaybird RUN”.
    4. Go to your Bluetooth settings on your device and select “Jaybird RUN” in the list of discovered devices to connect.
    5. Once connected, you’ll hear “Connected” from your right earbud.
    6. Ensure your left earbud is turned on by pressing the multifunction button for 3 seconds. The right earbud is the master and will connect to the left earbud automatically.

    If that does not help, you can start with both buds but you will have to reset them first. You can find the reset instructions here:

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards, 
    Jaybird Customer Experience 

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