• Official comment
    Bruce B.

    Hi Verli 23,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    On October 31, 2018 server support for Reign ended.

    This change will result in you no longer being able to access your Reign history. You will still be able to use the app for daily monitoring.

    I have sent you an email if you have any other questions or concerns.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

  • touchstone

    Did  anyone get any help for this issue?  It seems like amazon needs to stop selling these. Arghh! It’s one thing if this product was a cheep device but throwing away 140-200 dollars  for what is now no more than a wristband is horrible. btw this was a  Birthday present no less. Happy birthday to me, not. 


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