Left earbud static

Follow

Robert Lee

• July 06, 2020 17:44

I am getting static in the left earbud and have to complete a hard reset to make it stop.

1

• Official comment

  

  Logi_Bruce

  • July 07, 2020 23:04

  Hi Robert/William,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  It is natural to get momentarily static on all wireless devices while on standby and not playing audio. Please advise the duration the static is present on your buds.

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

  Comment actions Permalink
• 

  william meadows

  • July 07, 2020 03:18

  same here... no amount of restarts helps though

  0

  Comment actions Permalink
• 

  william meadows

  • July 07, 2020 23:14

  Its deafening and goes for about three seconds when connecting…. Then when I hit play it happens again and never passes any signal…. Shows as connected in the app

  0

  Comment actions Permalink
• 

  Robert Lee

  • July 08, 2020 00:24

  The static begins as soon as I open the case and you can hear it before I put the earbud in my ear. it continues after connected to my phone and and either plays over the music or the earbud doesnt connect at all.

  0

  Comment actions Permalink

Please sign in to leave a comment.