Zoom disconnects Tarah headphones

Tcmulhol

• July 06, 2020 17:18

I am running Catalina 10.15.5 on my MacBook Pro.   When I tell my zoom client to use Tarah as a microphone, it disconnects my headphones.

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• Official comment

  

  Bruce B.

  • July 07, 2020 23:53

  Hello Tcmulhol,
  
  Thank you for reaching out. I'll be happy to help you with this one.

  Do you get any errors when this happens? Please try and connect the buds to a different device or a device with a different OS.

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion
• 

  Christina Covington

  • September 13, 2020 07:26
  • Edited

  Hello, This is a problem for me as well. I have completed the above suggestions. There are no errors and the headphones work with other devices. Have you had any resolution?

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