右耳とケースの故障

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  • Official comment
    Logi_Bruce

    Hi フジタ-san,

    Thank you for joining the Jaybird community. Currently, we can reply in English only. If you would like to chat with a team member in Japanese, please use the Contact Us form on the Support page. I will try and assist you here as much as I can.

    Using Google Translate, I understand that your Jaybird right Vista bud stopped working. Please try the following if you haven't already:

    Kindly try using a different power source/charger and/or a different USB cable. A pulsing green LED on each side means it is charging, solid green light when fully charged. It is recommended to use 5V/500mA-1A charger for 2 hours only.

    It would also help to ensure that the lid of the charging case is securely closed and the charger ports and prongs align accordingly and are free from debris.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/ja-jp/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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