The case won't charge the earphones unless it is connected to the USB-C cable to the computer, and when connected to the USB-C to the computer the case has a solid bright white light (brighter than normal), even when the earphones and case are NOT at full charge. It only charges the earphones while connected to the USB-C only sometimes as well. Also I cannot pair the earphones to any device as when I hold the middle button to pair no light comes, the case is essentially not responding. Please let me know what's wrong and how to proceed.
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