Jaybird x4 will not hold a charge



  • Official comment

    Hello Kendall,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please follow these recommendations if you haven't already done so:

    - Try a different power source/charger
    - Avoid charging your headphones after exposure to sweat.
    - Make sure charging port/cradle is clear of any debris.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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  • Kendall Yang

    I have tried all of those things. I have also tried to contact the support group, but neither through the chat function or the call feature were available since apparently nobody was there.

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