Tarah Pro - one ear not working

Comments

5 comments

  • Official comment
    Logi_Bruce

    Hi Bill,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    Please check your buds are clean and free of debris.

    You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Bill Sullivan

    Thanks. I’ve done all of those and it still only plays out of the left ear.

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  • Olivia Hill

    I am having the same issue with the headphones only playing out of the left ear.

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  • Tomasz Slaski

    Same happened to me with brand new Tarah Pro - right earpiece is not working.

     

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  • João Victor Cunha Botelho

    Me too! I bought it in december, so it has been just 7 months of use.

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