Right Ear Bud very quite

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Sean Keven

• June 29, 2020 02:47

I purchased my Vistas about 8 months ago, and have been enjoying them up until now. I'm unsure what happened, but about a week ago, my Right Ear Bud has gone very quiet, whilst the left one works fine. I've tried factory restarting, and updating the firmware to no avail.

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• Official comment

  

  Logi_Bruce

  • June 29, 2020 15:40

  Hi Sean,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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