Jaybird Freedom (Special Edition) Firmware Update Won't Start

Summer Lee

• June 26, 2020 23:36

I downloaded the firmware update driver from (https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-freedom/firmware/jaybird-freedom-mac-firmware-update.html) and I got my device into the DFU mode; however, the firmware update doesn't start no matter how many time I try to have it start.

1

• Official comment

  

  Bruce B.

  • June 29, 2020 19:42

  Hello Summer,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  Sorry for any confusion. Please note that the Jaybird Freedom Special Edition do not have a firmware update available as opposed to the (regular) Jaybird Freedom.
  
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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