left earbud is not working (Freedom 2)

Comments

2 comments

  • Official comment
    Logi_Bruce

    Hi Raouf,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    Please check your buds are clean and free of debris.

    You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Raouf SEKFALI

    Hi Bruce,

    Thanks for your response, 

    I tried every thing that you mentioned but the problem still persists is there any other thing?

    Regards,

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