Jaybird Tarah Pro Battery Failure

Follow

Christian P

• June 16, 2020 02:54

Hi Jaybird,

My tarah pros are unable to hold a charge after about 6 months of use. I have charged them only off my macbook and followed all the standard protocols for jaybird maitenence, yet this is still happening. 

Basically, I could charge my headphones to 100%, not use them at all, and wake up the next day and the device would not turn on until I jump start them with another charge. 

Would I be eligible to get these replaced? they are under their 1 year warranty.

0

• Official comment

  

  Logi_Bruce

  • June 16, 2020 16:10

  Hi Christian,
  
  Thank you for reaching out and I am sorry to hear about what happened, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

  Comment actions Permalink

Please sign in to leave a comment.