Tarah pro middle button broken

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Chambers Brown

• June 10, 2020 22:52

The middle button on my tarah pros doesn’t even feel like it’s there when I push down on the rubber. I haven’t even had them a year and take very good care of them

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• Official comment

  

  Logi_Bruce

  • June 11, 2020 15:51

  Hello Chambers,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  Please advise if the damage affects the performance. If not, we recommend against wrapping the wire too tightly and avoid crimping the wire. Avoid any pressure on the pouch or the buds themselves.
  
  Store the buds in its original pouch or something more spacious.
   
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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  Nizar Hamza

  • June 29, 2020 12:00

  I had the exact same issue yesterday. It's like the button has collapsed. U don't feel the positive clicking sensation that used to exist.

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  Nizar Hamza

  • June 29, 2020 12:01

  Would you kindly suggest a repair or fix for this issue as it seems to be some form of production issue of more number of people have it

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