Tarah pro middle button broken



  • Official comment

    Hello Chambers,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please advise if the damage affects the performance. If not, we recommend against wrapping the wire too tightly and avoid crimping the wire. Avoid any pressure on the pouch or the buds themselves.

    Store the buds in its original pouch or something more spacious.
    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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  • Nizar Hamza

    I had the exact same issue yesterday. It's like the button has collapsed. U don't feel the positive clicking sensation that used to exist.

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  • Nizar Hamza

    Would you kindly suggest a repair or fix for this issue as it seems to be some form of production issue of more number of people have it

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