Right earbud less sound than left

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Sebastien Gustafsson

• June 08, 2020 15:06

Balance between right and left earbud is not correct, right earbud is giving a lower volume than the left. I have tried updating firmware and reseting to factory but no change.

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• Official comment

  

  Logi_Bruce

  • June 08, 2020 16:14

  Hello Sebastien,
  
  Thank you for reaching out. I'll be happy to help you with this one.

  I appreciate you providing the troubleshooting steps you have tried. You can check the buds, make sure they're clean and free of debris. Please also check the fit as a great fit will mean great sound.

  You can also check if the voice prompts are of the same volume on both sides.

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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