Tarah Pro not charging, live in Thailand

Follow

Tara Savage

• June 08, 2020 05:47

Hello, 

I live in Bangkok, Thailand. I bought my Tarah Pro here. Now it is not charging. I have tried all of the suggestions mentioned in another message (I am now trying to charge it from my computer, but it is not charging). I will go back to the store I bought it in, but I don't know if they will refund me or send me along with a new one, as I am in Thailand, not the US. 

Can you assist with this?

 

Thank you, 

Tara Savage

0

• Official comment

  

  Logi_Bruce

  • June 08, 2020 16:06

  Hi Tara,
  
  Thank you for reaching out. I'll be happy to help you with this one.
  
  Sorry to hear about what happened. If you return the buds to the store where you bought it from, they will decide how to go about the warranty process---with regard to exchange or replacement.

  As far as troubleshooting, looks like you covered everything.
  
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

  Comment actions Permalink

Please sign in to leave a comment.