Tarah Pro not charging, live in Thailand

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1 comment

  • Official comment
    Logi_Bruce

    Hi Tara,

    Thank you for reaching out. I'll be happy to help you with this one.

    Sorry to hear about what happened. If you return the buds to the store where you bought it from, they will decide how to go about the warranty process---with regard to exchange or replacement.

    As far as troubleshooting, looks like you covered everything.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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