Tarah buds switch themselves off when connected to Windows 10 desktop.

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1 comment

  • Official comment
    Logi_Bruce

    Hello Lucy,

    Thank you for joining the community. 

    It's good that we can connect to your IPhone. This indicates that the issue is isolated. 

    You can further isolate the issue by trying to connect your buds to a different computer or contacting Windows/Microsoft Support.

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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