Tarah Pro & Garmin Forerunner 245M control issue

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Luke Turner

• May 23, 2020 09:17
• Edited

Jaybird Tarah Pro headphones work perfectly with my phone but when they're paired with my Garmin Forerunner 245M the controls on the headphones don't work. I can use the controls on the watch aside from the volume buttons which don't work at all so I have no way of changing the volume when out running. How can I fix this?

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• Official comment

  

  Nash

  • May 26, 2020 17:16

  Interesting! This sounds like a software limitation with your watch, rather than the buds. But if you want to reach out to our support team via the link below, there are a few steps you can try to resolve the issue. Thanks for reach out! 

  https://www.jaybirdsport.com/jaybird-support/contact-us.html

  Thanks,

  Nash // Jaybird Support

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  Luke Turner

  • May 26, 2020 17:38

  Hi Nash,

  I took them out for my first run with my new Garmin 245M yesterday & they worked perfectly! No issues with the buttons at all. Must've just been a hiccup but will keep tabs on it.

  Cheers.

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  Nash

  • May 28, 2020 16:50

  Awesome! Stoked to hear it. Thanks for the update.

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  Luke Turner

  • May 28, 2020 17:03

  Hi Nash,
  
  Sadly on my 2nd run, I encountered the same issues. I tried restarting the headphones a few times but it didn't help. I'll get in touch with support now.
  
  Cheers.

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  Daniel Vasile

  • June 30, 2020 19:31

  Hello, same here but with the Garmin vivoactive 4 and the tarah pro.

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