As many other of you I have found that the 129 EUR Headphones that are replacing my well made, high class 120 EUR Degauss Noir Headphones (with dual drivers, world class sound but broken through an accident) do not turn on on startup.
First things first. Haptic touch and feel and first impressions:
Not that well made but I am of course here to be surprised and convinced that I did spend 129 EUR on a high class, well made, sound and working product.
BUT First try, nothing happens.
I charged them fully on my notebook.
When they are in the charger, i can connect to them. They are 100% charged.
The moment I take them off the charger, they remain dead.
I can reset them while they are in the charger, but not when they are out of the charger.
As a marketeer, serial entrepreneur yada yada yada, I have to say. What a shitty customer experience so far.
I am also a developer and technician. So i give the product a chance and try to work it. But when you find all these threads online, muahahha that motivates me.
So here we are, I tried two chargers, resetted the headphones multiple times and am waiting now for support to respond with a solution. If that does not work, I'll return them within 48h of receiving them.
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