Can't get x2's paired


1 comment

  • Official comment
    Bruce B.

    Hi Steven,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please follow these steps:

    1) Turn headphones off 
    2) Put headphones in pairing mode (hold middle button for 6-8 seconds until it says, "Searching for your Music Device")
    3) LED will flash red and green 

    Make sure your device's Bluetooth is enabled. You should find X2 listed, tap on it to connect your X2 to your phone/music device.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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