Metal ear piece fell off



  • Official comment

    Hi Emily,

    Thank you for reaching out and I am sorry to hear about what happened, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Emily Zu

    Hi Bruce,

    I did not get the email. Would you mind sending it again? Alternatively I wouldn't mind if you posted the instructions on how to fix it on this thread. Thanks!

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