I HAVEN'T RECEIVED MY TRACKING NUMBER. BEEN WAITING FOR IT SINCE MONDAY! I CALLED AND EMAILED SUPPORT.

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2 comments

  • Official comment
    Bruce

    Hi Mariam,

    Thank you for reaching out and I am sorry to hear about what happened, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Lysanne Wilkinson

    Hi Miriam and Bruce,

    Mine is exactly the same! I placed my order on 2 May and I have received an order confirmation but no tracking information and no payment has been taken (though the bank has confirmed that they have approved the payment on their end).
    Can someone tell me what's going on please? I am DYING to get out and about with them once they arrive. 

    Lysanne Wilkinson

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