My Jaybird Freedom power button is not working



  • Official comment
    Bruce B.

    Hi David,

    Thank you for reaching out and I am sorry to hear about what happened, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

  • David Loh

    When did you send the email? I just checked my mail and did not see any.

    Alternatively, you can reply to this message on how we can proceed from here.


  • Mansur Syed

    Did they ever reply to your message? Was this ever resolved?


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