My left earbud can't pair with my right earbud and my device
hi, i have problem with my left earbud. i bought jaybird run xt from challenger shop.
when both of earbuds has turn on, the left earbud can't connect to right earbud and also my device.
i have been try to update with the latest firmware, soft reset and hard reset but it still didn't working.
my jaybird product
s/n 1903SD708039
m/n B00033
warranty code SGJ44743
IMDA Standards DB101104
what should i do with my left earbud? and how can i do to re-connect with right earbud and my device?
please help me.
run xt 985-000896
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Official comment
Hi Indra,
Thank you for reaching out and I am sorry to hear about what happened, let me help you.
I've sent you an email with details on how we will proceed with this one.
The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
Jaybird_Bruce
Jaybird Customer Experience
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