Find my buds crashes app on Android 10



  • Official comment
    Bruce B.

    Hi Nikhil,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    I am afraid we cannot disable the Find My Buds feature of the Jaybird App. If you're experiencing issues with the case or buds' battery, please follow these steps:

    Kindly try using a different power source/charger and/or a different USB cable. A pulsing green LED on each side means it is charging, solid green light when fully charged. It is recommended to use 5V/500mA-1A charger for 2 hours only.

    It would also help to ensure that the lid of the charging case is securely closed and the charger ports and prongs align accordingly and are free from debris.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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