Dear support team,
My Jaybird X4 is having two problems recently :
- First, it's often unresponsive (can't be turned on and no red light while charging, so I can't totally use it)
- Second, I charged it, after approx 2 hours, green light is there (X4 supposed to be fully charged), then I tried to use it, but the battery level is only 10% and dead in less than 5 minutes
I have even attempted to use different power sources yet that can't fix the problem. This is only 4 months old
Can you please help? I have sent an email for this, but I got no response
This seems to be a common fault as I saw a lot of people had battery problem as well
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