Jaybird x4s wont show up on devices

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1 comment

  • Official comment
    Logi_Bruce

    Hello theboy,

    Thank you for reaching out. I'll be happy to help you with this one.

    There are several things to consider when this sort of problem arises:

    -Did you change update anything on your phone/other devices?

    -Did they use to pair before?

    -Are the buds' (X4) specifications compatible with that of your devices?

    -If you reset your X4's, were you also able to reset your phone/other device prior to re-paring?

    -Are your devices of the same brand/manufacturer?

    -Is there room for your devices to discover the buds? Please note that Bluetooth lists have a limit of the number of devices it can remember

    -Do you get any error when attempting to connect?

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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