Aaron

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Aaron Lloyd

• April 17, 2020 11:16

I can't log into my Reign App, it says an exception has occurred? I understand the app has been removed from the store, but can I still access it's features?

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• Official comment

  

  Logi_Bruce

  • April 17, 2020 15:43

  Hi Aaron,
  
  Thank you for joining the community and for posting your query. I can definitely help you with this one.
  
  On October 31, 2018 server support for Reign ended.
  
  This change will result in you no longer being able to access your Reign history. You will still be able to use the app for daily monitoring.
  
  I have sent you an email if you have any other questions or concerns.
  
  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
  
  Warm Regards,
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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