X3 No Sound


1 comment

  • Official comment

    Hello Dale,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please check if the buds are selected as default for media audio. A good indicator is that the sound will come out of your phone instead of the PC. In some cases, the PC requires a Bluetooth dongle/adaptor.

    You can further isolate the issue by connecting the buds to a different device or a device with a different OS.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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