Jaybird freedom 3 new in box, won't keep a charge without the usb cord connected.
Jaybird freedom 3 new in box, won't keep a charge without the usb cord connected. Please help.
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Official comment
Hello tubby wubby,
Thank you for reaching out. I'll be happy to help you with this one.
Please follow these recommendations if you haven't already done so:
- Try a different power source/charger
- Computers are the best and safest method, as is anything 1 AMP or less.
- Car chargers produce a much greater power supply and should be avoided.
- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
- Avoid charging your headphones after exposure to sweat.
- Make sure charging port/cradle is clear of any debris.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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