Unable to order a replacement charger



  • Official comment

    Hi Mikko,

    Thank you for reaching out and I am sorry to hear about what happened, let me see what I can do to help.

    I've sent you an email with details on how we will proceed with this one. 

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on +34 91 275 45 88.

    Jaybird Customer Experience

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  • Stefan Larsson

    I am in the same situation - I have lost my charging cable/connector - but now it looks at the web shop like the replacement is not longer available. For a pair of headphones less than a year old I find that extremely unsatisfactory so I sincerely hope there is a solution to this.

    Best regards
    Stefan Larsson
    Stockholm Sweden

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