Right earbud is not working



  • Official comment

    Hi Chad,

    Thanks for reaching out. I hope you're well and safe.

    I am sorry to hear about what happened. I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Jason Lund

    I would hurry and return your earbuds while you can. I'm on my second set of Vistas the first set had the right earbud issue so Jaybird sent me a replacement. Well the new set has the same problem after some very light use. I've tried pairing to different devices, done hard and soft resets and nothing works.

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  • Patricia Dragovic

    terrible product. only bad reviews. Shouldn't of believed that this product would be any better than the last versions. No more early adopter and no more Jaybird.

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