left ear bud functions work, but it does not have any sound


1 comment

  • Official comment

    Hello Sherry,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please check if the buds are selected as default for media audio. A good indicator is that the sound will come out of your phone instead of the buds. Kindly confirm if you get audio from the right bud as well.

    You can further isolate the issue by connecting the buds to a different device or a device with a different OS.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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