Freedom 2 headphones wont charge

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1 comment

  • Official comment
    Bruce

    Hello Dallas,

    Sorry for the late reply. I hope you're well and safe.

    Please confirm if you're charging the buds using the charging clip. For Freedom and Freedom 2, the clip acts as an external battery as well as a charger; so it's possible that the buds battery is depleted while the clip is fully charged.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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