vista wont pair with any device



  • Official comment

    Hi FEL,

    Sorry for the late reply. I hope you're well and safe.

    I am sorry to hear that they will not connect to your devices. If you recently bought the buds and if you purchased them directly from us, please take advantage of the 30-day money back guarantee.

    You can find the return link here: 

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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  • louisejnapier

    Same here. Like you I've tried resets, restarting and reinstalling the app. They've not worked properly for a couple of weeks one way or another and I'm considering binning them and trying another make. 

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