Tarah pro connection issue-- audio break off

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3 comments

  • Official comment
    Logi_Bruce

    Hello Kevin,

    Thank you for reaching out. I'll be happy to help you with this one.

    I tested this myself by connecting the buds to a computer then switching songs. However, I am unable to replicate the problem. Here are my observations as well as some helpful tips you can try:

    -Please check if you're buds are selected as default for media audio

    -You can do a Factory Reset by following the instructions found here:

    https://www.jaybirdsport.com/en-eu/jaybird-support/jaybird-tarah-pro/getting-started/troubleshooting.html

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • 璟涛 朱

    Thanks for your help,Bruce.This problem seems had beem solved!

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  • Logi_Bruce

    Hi Kevin,

    Thank you for the update.

    Glad to hear that it's all working out. Please do not hesitate to reach out again if you encounter a different or like scenario.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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