Red light stays on even when turned off on my Tarah Pro

Comments

2 comments

  • Official comment
    Logi_Bruce

    Hi Danny,

    Thank you for reaching out and for posting here in the Support Community.

    I am sorry to hear that the red LED on your Tarah Pro will not turn off. I understand that you recently bought the buds. If you purchased them directly from us, please take advantage of the 30-day money back guarantee.

    You can find the return link here:

    https://returns.narvar.com/logitech/returns?locale=en_US&preview=true&version=7

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Mark McGraw

    I'm having the exact problem. The red light always stays on, even when I disconnect. I end up having to recharge it every day. 

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