Charging Case and Earbuds at the same time

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2 comments

  • Official comment
    Logi_Bruce

    Hello GaXve,

    Thank you for reaching out. I'll be happy to help you with this one.

    You're correct. Pulsing white LED's will mean that the buds/case are charging. You can check the battery level of the buds via the Jaybird App. However, please note that you will need to remove the buds from the case and connect them via Bluetooth as well as the App.

    Currently, there is no option to check the battery level of the charging case but you can monitor the charging time---two hours should be enough to fully charge the buds as well as the case.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • Scott Cavendish

    Anyway to add the case charge level to the app? It's nice how AirPods show the charge of the case and the individual earbuds. Why do you not have this capability as well?

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